Cancellation & Refund Policy

We understand that life can be unpredictable, and plans may change. To ensure fairness, we kindly ask for at least 24 hours' notice if you need to cancel or reschedule your session.

Cancellations made with at least 24 hours' notice will be eligible for a full refund or the option to reschedule.

Cancellations made within 24 hours of the scheduled session are non-refundable. However, we are happy to offer one opportunity to reschedule your session. No-shows will not be eligible for refunds or rescheduling.

Your understanding helps us provide the best service possible!

Testimonials

MORE ENERGY, CONFIDENCE & SELF-EASE
Before I started the transformational weight loss program, I felt like I was trapped in a body that wasn't really mine with no energy and gut health issues. I had tried various diets, but it seems like I was giving up, had no motivation to keep going, and was not supported. Dr Hayley took a holistic approach to my weight loss journey, and I felt like I was in safe hands right from the start. She understood that losing weight wasn't just about cutting down on calories, but it was a journey that involved my physical, mental, and emotional well-being. Today, I am not just a few kilos lighter, but I feel great. I have more energy, more confidence, and more at ease with myself. This program has not just transformed my body, but it has transformed my relationship with food.

amandine

ENERGY, WEIGHT LOSS, TRANSFORMED HEALTH

In my first week, Dr. Hayley demolished diet myths and really engaged me in understanding that everything I had tried in the past was actually causing myself more harm than good! My body feels like it loves me since changing my eating habits and eating based off of my own personal needs. My sleep is better, my energy has increased and yes - my weight has dropped! But it's not just that! Dr. Hayley keeps me accountable for making real changes to my lifestyle, and working towards my goals one day at a time. We have regular check ins and she is diligent in ensuring that my social, emotional and mental health is thriving just as much, if not more so than my physical health!

emma

GAIN CONTROL WITHOUT RESTRICTION

Before I started with Dr Hayley I was having issues with hormones, fatigue and fluid retention. I felt like I wasn't getting anywhere. With Dr Hayley's holistic approach I have been able to drop a lot of water weight, gain more control all through nourishing rather than restricting and punishing.

ALISON

RESULTS WITHOUT JUDGMENT

Dr Hayley is very knowledgeable on all things nutrition and health. She completely put me at ease with her friendly, supportive manner. I could be completely open with her, knowing that I wasn't being judged, it felt just like confiding in a best friend. She is my biggest cheer leader, encouraging me to reach my health goals and supporting me with the tools to achieve success, all whilst being realistic.

CLAIRE

Office: Gold Coast, Qld Australia

Call +61 043 915 6025

Email: info@drhayleyoneill.com.au

Site: www.drhayleyoneill.com/home